Refund policy

Returns

We want you to be happy with your purchase.  If for any reason you are not, please contact us within 30 days and we will try our best to make it right.  

If you received a defective or damaged item, or if the item was shipped in error, please contact us as soon as possible.  

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send us an email at cs@ginabdesigns.com and send your item to: Gina B Designs, Inc, 12700 Industrial Park Blvd., SUITE 40, Minneapolis MN 55441, United States.

Shipping
To return your product, you should mail your product to: Gina B Designs, Inc, 12700 Industrial Park Blvd., SUITE 40, Minneapolis MN 55441, United States

You will be responsible for paying for your own shipping costs for returning your item unless the item is defective, damaged or was shipped in error.  Shipping costs are non-refundable unless the item is defective, damaged or was shipped in error.  If you receive a refund, the cost of return shipping will be deducted from your refund. (If you are returning an item because it is defective, damaged or was shipped in error, we will not deduct shipping costs.)